FAQs

For your convenience, we have posted a clickable sizing chart on each product page just below the item price.

The19thDC is not able to cancel orders once they have been placed as processing begins almost immediately; nor can we guarantee that changes can be made after the fact.

Once your order has been fulfilled, a tracking number will be sent to the email address used to place the order. You can use the "Track My Order" link in the footer to find out when your order will arrive. Please don’t forget to check your spam and junk folders for your shipping email! As a reminder, orders may take up to three weeks to ship as stated in our confirmation email.

Absolutely! If you need your order shipped to a different address, we can try to help! Simply email us at info@the19thdc.com as soon as possible. As long as your order hasn’t shipped, we’ll get that changed for you!

Yes, we ship worldwide.

Order times can vary due to the size of the order and destination. However, most orders ship within a week's time.

Oh no! We’re sorry if you’ve received a damaged or incomplete order, but we’d love to help correct it right away! We will always review errors internally and find the best course of action from there. Email us at info@the19thdc.com and we’ll be more than happy to help.

If you do not receive an email from The19thDC within a few hours of placing your order, be sure to check your personal Spam folder. Alternatively, the email address may have been spelled incorrectly.

If you are still unable to locate the confirmation email for your order, please email us at info@the19thdc.com